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Child Care Safety Portal

Child Care Safety Portal

The web portal is a resource for Oregon residents to get information about the safety, health, and quality of licensed child care facilities. Searchable content includes facility status, a summary of the state’s inspections of the facility, complaint information, enforcement activity, and details about injuries and deaths that have occurred at the facility.

Every regulated facility receives at least one announced inspection and one unannounced inspection every year. The portal displays inspections completed in the past ten years. Valid complaint allegations and observed non-compliances are displayed for ten years. Complaints findings found unable to substantiate are displayed for two years.

If you would like to receive a full compliance history or have any questions regarding the information displayed, please call the Office of Child Care’s Central Office at the 503-947-1400 or 1-800-556-6616 or use the Child Care Safety Portal Feedback button below.

Valid:  A complaint or violation is found valid when there is evidence that the violation occurred. The information displayed online only includes complaints that were found valid and violations that were observed as part of the on-site complaint assessment.

Valid & Corrected:  The rule(s) that were violated will be listed online, and it will be noted whether the violation was corrected during the on-site complaint assessment.

Unable to substantiate: Conflicting evidence exists or information is not available

Serious Injuries:  Includes injuries that occurred at licensed child care facilities where attention from a licensed health professional, such as a physician, EMT, or nurse was sought. Facilities are required to report these injuries to the Office of Child Care within seven days of the occurrence.  The Child Care Safety Portal shows only total number of injuries at a facility.  For more detailed information such as injury type, date injury reported and circumstance, Click Here.

Spark Rating: Learning is a lifelong process that starts at birth. Quality early care and education programs are important to support your child’s development. Spark is a statewide resource that is improving the quality of child care in Oregon and helping you choose care that meets your child’s needs. Programs with a 3, 4 or 5 star rating will have that rating displayed on the portal. For more information visit  www.SparkOregon.org.

How to Make a Complaint

Child Care in Provider’s Home

An individual wishing to register a complaint against a provider who is providing child care in their home may call the Office of Child Care’s Central Office at 1-800-556-6616. You will speak to a compliance specialist who will take your information and refer it to a local child care licensing specialist to follow up on.

Child Care Center

An individual wishing to register a complaint against a child care center, may call the facility’s licensing specialist or may call the Office of Child Care’s Central Office. The licensing specialist will take your information and follow up on your complaint.

Request for Compliance History

An individual inquiring about the compliance history of a home-based child care can call the Office of Child Care’s Central Office at the 503-947-1400 or 1-800-556-6616.

An individual inquiring about the compliance history of a center-based child care can call the facility’s Licensing Specialist directly or the Office of Child Care’s Central Office to obtain the name and phone number for the facility’s Licensing Specialist. The name of the Licensing Specialist for the facility would be displayed on the facility information screen.

Emergency Suspensions

The Office of Child Care has suspended the following licenses. For additional information, including a list of compliance history with injury reports, legal actions and more, please contact the Office of Child Care at 1-800-556-6616.

If a license was previously listed on the Emergency Suspension list and no longer appears it may indicate:

  1. The Emergency Suspension action was lifted and is no longer in place; or
  2. The license has expired and the issue that led to the Emergency Suspension has not been resolved by the Office of Child Care.

Please contact the office of child care at 1-800-556-6616 for any questions.

Emergency Order of Suspension are redacted in accordance with ORS 181.534, 192.435, 192.437, 409.255, 419B.035(7) and OAR 414-061-0040(2) and will be posted when available.

Last Update: November 11, 2018

License: RF522305
Provider: Hollie Arrell-Nothwang
City: Portland

View Emergency Order of Suspension

License: RF519921
Provider: Maria del Carmen Ramirez Galindo
City: Portland

View Emergency Order of Suspension

License: RF533175
Provider: Tracy Bilderback
City: Salem

View Emergency Order of Suspension

Injury Log

This injury log includes injuries that occurred at licensed child care facilities where attention from a licensed health professional, such as a physician, EMT, or nurse was sought. Facilities are required to report these injuries to the Office of Child Care within seven days of the occurrence.

Period covered: July, 2008 – Aug 13, 2018

Last updated: Aug 28, 2018